Support Overview

Commitment and Accountability - the X5 Solutions Competitive Advantage 

Our account and service teams are personally responsible for the success and satisfaction of every client, which is why they stay with us year after year, contract after contract. The cost savings we provide our clients makes X5 Solutions an easy choice from the finance desk, but the personal service and proactive support are the reasons our customers continue to rely on us. Our customer care and support teams are continually monitoring network and uptime status for each client and are personally accessible 24 hours a day, 365 days a year. 

 

Contact Us

For Billing and Account Management   For Troubleshooting and Customer Care
Monday through Friday 8am-5pm   Live Support: 24/7
1-206-973-5800   1-888-588-1501
X5billing@x5solutions.com   x5trouble@x5solutions.com