Testimonials

At X5 we pride ourselves on our customer-focused approach and creative solutions. We have the technology, experience, and solutions to meet your needs. It can be difficult to sort through the numerous providers competing for your business and determine which of them have the know-how and responsiveness to follow through on their claims. We offer the following testimonials to address that same question of ourselves.

 

X5 is incredibly easy to work with—something unfortunately uncommon amongst telephony providers…I would happily recommend X5’s services to anyone looking for a reliable carrier that goes beyond what it takes to make your business successful long after the agreement has been signed.”

Ken Linger
Scottsdale, AZ
LeaseHawk

 

Thanks to X5, I now have one single point of contact… They really took the time to get to know our business and our unique needs… I would highly recommend X5 Hosted Voice to any company looking to streamline their telecom processes while implementing a highly scalable and affordable solution.”

Anne Bell
Portland, OR
Hoffman Construction

 

The best part of working with X5 is the peace of mind… If you have a telecom initiative, or a problem that you want to address, I fully endorse X5’s ability to devise a solution that is cost effective as well as simple.”

JR Gast
Seattle, WA
Rhapsody

 

X5 Solutions is very proud of our long term relationships with government entities & Higher Education Institutions.

X5 has provided the State of Washington with a full array of telecommunications services since 2003.

King County has procured telecommunications services from X5 since 2005 and has recently been selected to implement the county’s SIP Trunking initiative.

 

X5 Customer Feedback in Response to an Anonymous Survey

When asked to summarize their experience with X5:

“Fantastic business partner.”

“Reliable service, high integrity on billing… You should give X5 very serious consideration.”

 

When asked if X5 delivered on their claims:

“Yes – they were great. Working relationship is great. We remember Richard in our phone closet helping with the original implementation.”

“When there are problems that are not of X5′s making, they are still willing to help, test, or provide other assistance rather than point fingers.”

 

When asked to share the value of partnering with X5:

“Relationships – it’s not just an 800 number with an automated phone tree. We know the people we are working with. This gives everybody a vested interest in making sure things work.”

“I like when I call and the first person who picks up can help me without transferring me to a service department.”

“X5’s product installation and operational management is excellent.”