Resources

All the tools you need in one place. Tutorials, informational and product guides, and more!

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Hardware Support

Admin Support

Account Access

 

User Support

Hosted Voice Product Video X5 Hosted Voice Solutions Video
Hosted Voice User Guides X5 Hosted Voice (Quick Reference) User Guide
X5 Hosted Voice User Guide
How-To Videos 1 X5 Hosted Voice – Call Manager Tutorial
2 X5 Hosted Voice – Voicemail and Fax Tutorial
3 X5 Hosted Voice – Setting Call Manager Rules Tutorial
4 X5 Hosted Voice – Managing Contacts and Groups Tutorial
5 X5 Hosted Voice – Importing Contacts Tutorial
6 X5 Hosted Voice – CommPortal Dashboard Tutorial
Easy & Premium Attendant X5 Hosted Voice – Easy & Premium Attendant Guide
Audio & Web Conference Guide X5 Solutions – Audio & Web Conference Users Guide

Admin Support

Hosted Voice Admin Training X5 Hosted Voice Administrator Guide
SIP Trunking Configuration Guides X5 Solutions / MetaSwitch Certified IP PBX Devices
Allworx 6X IP PBX Guide
Avaya IP Office IP PBX Guide
NEC SV8100 IP PBX Guide

Hardware Support

Aastra Desk Phones Aastra 6731i Datasheet
Aastra 6731i Quick Reference Guide
Aastra 6757i Datasheet
Aastra 6757i Quick Reference Guide
Conference Phones Polycom IP 5000 Datasheet
Polycom IP 6000 Datasheet
Polycom IP 7000 Datasheet
ATA’s Cisco SPA112 ATA datasheet

Account Access

Customer Support Contact Customer Care
Portal Access CommPortal User Access
CommPortal Admin Access
Miscellaneous Acceptable Use Policy (AUP)
Privacy Policy
911 Disclosure & Notice
Bring Your Own Bandwidth Disclosure
Outages Click here for updates on outages